Personal Data
General Data Protection Regulation (GDPR)
Your personal data is processed in accordance with the applicable provisions of the General Data Protection Regulation (GDPR). We never collect more information from you than is necessary for the purpose. In order to offer you the opportunity to shop with us and/or use our portal, we need to collect certain personal information such as name and address. You may also need to provide information to Klarna when choosing payment options that we offer in partnership with Klarna.
When you use our services, we collect the following personal information:
General Information and Payment Details
First and last name, personal identification number, delivery and billing address, email address, telephone number.
Consumer Feedback
Information that you voluntarily provide to us regarding your purchase, the product you purchased, and/or your shopping experience.
Payment Information
Payment or credit card details or other forms of payment. We do not have access to your bank or credit card details as they are processed by connected bank providers. We handle all payment information and financial data in accordance with applicable laws and standards.
Customer Service
To assist you with your inquiries and issues, we collect the contact details and information we need to resolve your issue, such as name, email, telephone number, order status, general queries.
Communication, Contests, and Campaigns
With your consent, we use your email address to send you relevant information, contests, campaigns, and offers. This only happens after you have actively chosen to subscribe. If you receive emails from us despite not requesting them, please notify us immediately and unsubscribe from future email communications using the link found at the bottom of the email.
SMS Messages
The mobile phone number you provide during checkout may be used for SMS notifications related to delivery or other communications regarding your order.
Email Communications
The email address you provide during your purchase is used for communication related to your order. You can also choose to subscribe to our newsletter to receive communication, contests, and campaigns as mentioned above.
You have the right to:
• Know what personal data we store, why, and how it is stored.
• Correct your data.
• Have your data deleted.
• Restrict processing.
• Object to processing.
• Data portability.
• Access a record of your data.
Note: The above rights are subject to no conflicting legal obligations.
Data may be collected on the following grounds:
Your consent, to fulfill a contract, to fulfill a legal obligation, to protect vital interests, to perform a task in the public interest, legitimate interests.
Changes and Complaints
To exercise any of your rights, please contact us via the contact form. If you believe that the processing of your personal data is in violation of applicable regulations, please report it to us. You also have the option to contact the Data Inspectorate to file a complaint about our handling of personal data.