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"Hi John,This is to inform you that I am all set with my new loan. Thanks very much for all your help in making the switch over easy and transparent.
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Our Commitment to You
At EquiNest customers are considered the most important part of our business. Because we are committed to serving the needs of our customers it is important to know that your relationship and the security of your financial information will be treated with the confidentially that you expect and deserve. Protecting your privacy is paramount and we will handle your information discretely and sensibly.
Protecting Your Information
Our policy for protecting the privacy and confidentiality of customers' personal information is achieved through the establishment of administrative, electronic and physical safeguards. Ongoing these processes are tested and improved appropriately with all reasonable steps taken to protect your privacy of your relationship with us.
Employee Access to Information
Only those EquiNest employees who require doing so as part of their job responsibilities will have access to your personal information. We also educate employees about the importance of confidentiality and customer privacy and on their obligation to safeguard your information. Employees who violate the principles of privacy are subject to disciplinary actions.
Utilizing Information
The personal financial information that we obtain from you is necessary to administer our business and provide superior service and support. When you complete a loan application with EquiNest we may ask for personal information such as name, address, telephone number, social security number, as well as credit information pertain to annual income, current and past employers. In addition we may obtain other information about you from other sources such as credit reporting agencies and via public records. This information is utilized to help us evaluate your eligibility for a loan, offer the best financial solutions and serve you to the best of our ability.
Sharing Information
EquiNest will only share your personal information with those parties that are critical to the handling of your loan application and those permitted by law. For example, we are permitted to share information about you with companies that assist us in processing your loan application (such as appraisers, consumer loan reporting agencies and title companies), government entities in response to a subpoena or other regulatory requirement.
At the time of your application we may share the information you provided along with the information we obtain from outside agencies with our partnering reputable lending institutions in order to provide you with the best possible financial solution. EquiNest will only work with financial lending institutions that share our commitment to privacy. Additionally we will under no circumstances ever sell customer information to marketers or any other entities.
E-Mail
It is important for you to know that e-mail is not transmitted through a secured environment. When you send e-mail to us you should not provide personal or confidential information.
Disclosure of Privacy Policies
EquiNest is committed to ensuring the privacy of its customers' personal financial information. A copy of our Privacy Policy is posted on our website at www.equinest.com. Should you have any questions or comments regarding this policy please contact us online or at our offices:
EquiNest Inc.
30 Technology Drive
Warren, NJ 07059 USA
(908) 222-4008
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